Workplace disputes can be terribly disruptive. Through mediation the parties are able to exchange their points-of-view and work together to address the issue. They become responsible for creating and implementing their own solutions. In most cases, we find that the conversation shifts from a conversation with sides to a conversation with a center.
- Supervisor neutrality is maintained. These conversations are confidential.
- Improved workplace climate: the focus is problem-solving, not blaming.
- Mediation skills can be transferred and applied outside of the session.
- Effective resolution of disputes can strengthen interpersonal relationships.
- Mediation is an effective alternative to litigation (and does not eliminate this option if desired).
"I never saw an instance of one or two disputants convincing the other by argument."
— Thomas Jefferson